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Still Loosing connection with a new 100 % working Router

Klopp




Joined: 10 Dec 2006
Posts: 21
Posted: Wed Apr 25, 2007 3:09 pm
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have buyed a new internet connection with a router for the first time, 28 Mbit and a wery new modem, changed all thr cables etc
and accually succeded to sett up my router ports to work with Winmx!! i still use primary connection and all the same settings as before, i have a static IP for the portforwarding

but my old problem with loosing the connection after some hours have returned, the interruptions still only last 1 minute a time, then winmx auto-connect again by itself, but all transfer are lost, and that was not my plane when getting this new connection, it was the opposit accually

so i think we can exclude a modem problem now, i have accually contaced my new ISP about this problem, even if i mask it to sound like an overall problem to them, however i think thath the webpages allso dies if i try to open them exactley at the disconnecting moment (i need to do moore research here)
this is still a specific Winmx problem, somethimes allso a DC++ problem (loosing all the hubs at the same time)

and my ISP have done some service fixing on my line, but thath did not help either after testing winmx yesterday, and i don't think that way is the real solution either here, all thei do is decrease my speed basicly (and i hade a 0.5 connection before with the same problem so)

Seens thei are 2 different ISP now i have used, and the problem is showing itself exactley the similar way, perhaps its time to blame my computer instead, cause i know all this started the same time buying this computer i have now, remember i could be online 3 days on my old computer (sob) the problem is i can't accept to use the old compter for internet instead of this

I have accually reinstalled Windows XP before for this matter only, and just installed as fiew programs nessesary, and then tested Winmx, in hope of avoiding some unknown applications...that possible can strangle Winmx, but still i lost the connection after testing

Ore..this problems could allso have started the first day i installed Service Pack 2, when you get desperate enought you start to consider uninstall SP 2 therefore, just to test Winmx without it
and i can't forgett this one http://www.pchell.com/support/limitedconnectivity.shtml
but i should have this allready. throu windows update

have tested disable both the SP2 firewall and my external one when using winmx, but no change

So the options i have now, that is to hopefully listen to some of your advices what it could be with this computer thath possible could affect winmx so mutch, ore settings inside Winmxm

ore my only way is to keep calling my ISP untill i roth Cool


all help is wery appretiated

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Change: Loose on the upload queve

Klopp




Joined: 10 Dec 2006
Posts: 21
Posted: Sat Apr 28, 2007 10:03 am
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I have noticed a change seens i got myself a new connection with a router modem (did not have router before)
and thath change is clearly..thath my own upload queve have started to be wery wery short, i share 1700 video files, and i noticed thath thoose files used to generate atleast 100 users in Queve with my old connection,
now 3 month later with a new ISP, with the exact same files shared as before, i dont even get over 10 in Q
and you check the people thath share the same genre and..often same files..thei have over 100 Q

what i see is thath people get into my queve..BUT thei seem fall out of it again after some minutes only, i dont have thath problem myself with others..so its strange,
i dont gain anything of this, just loose trade opportunities

i have portforwarded the router succesfully, so i can download, i can get into chat rooms, and i can upload...but i have gotten alone and isolated cause of this queve change

right now i have been online 11 hours with 1700 files..and i have 4 in queve.
i believe this must be a router issue??

if i started to use my old DSL modem again, im pretty sure thath the queve will be back..but i loose in other ways if i change back
Im a primary connection bye the way, 28 Mbit ADSL throu telephone line

i have Mx monitor "ON" but i have checked and there are no settings thath would cause this, i have not even changed any settings seens i used Winmx with my old connection

any ideas what is causing this?

My router

http://www.portforward.com/english/routers/port_forwarding/Thomson-Alcatel/Speedtouch780v6/WinMX.htm

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Gemini777




Joined: 01 Aug 2006
Posts: 741
Posted: Sat Apr 28, 2007 1:32 pm
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Hi Klopp,

Is your computer wired with an ethernet cable directly to the Speedtouch or are you using wireless or a usb cable?

Is this the only piece of equipment you are using for internet access? Is there anything else between it and the phone jack and your computer?

In your Speedtouch settings you should see an option for Event Log. Are there any yellow or red entries in the list and if so what are they?

Also view details under the DSL Connection option in the Speedtouch settings and check if you are experiencing a large loss in packets and/or loss of link entirely.

I know you have a static IP address from your internet provider, but have you assigned your computer a static IP address (192.168.x.x) and adjusted DHCP pool your router uses to ensure there are no conflicts?

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Gemini777




Joined: 01 Aug 2006
Posts: 741
Posted: Sat Apr 28, 2007 1:44 pm
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Hi Kloop,

I gave some suggestions on your other post. However reading the additional information in this post I would suggest an additional experiment. Since your Speedtouch is a 4 port router can you wire the old computer to in via ethernet. You'll need to portforward it using different ports than you did for the newer one, for instance if you used 6699 and 6257, use 16699 and 16257 for the other and make sure to change winmx settings to refect the same. Once you get WinMX all set up on the old computer let it run for a while and see if you experience the same problems are you are having on the new computer. This will help begin determing whether it's a router problem, ISP problem, or computer problem.

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Author

Klopp




Joined: 10 Dec 2006
Posts: 21
Posted: Sat Apr 28, 2007 5:49 pm
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Gemini777 wrote:
Hi Klopp,

Is your computer wired with an ethernet cable directly to the Speedtouch or are you using wireless or a usb cable?

Is this the only piece of equipment you are using for internet access? Is there anything else between it and the phone jack and your computer?

In your Speedtouch settings you should see an option for Event Log. Are there any yellow or red entries in the list and if so what are they?
Also view details under the DSL Connection option in the Speedtouch settings and check if you are experiencing a large loss in packets and/or loss of link entirely.

I know you have a static IP address from your internet provider, but have you assigned your computer a static IP address (192.168.x.x) and adjusted DHCP pool your router uses to ensure there are no conflicts?


Hi Gemini

(1)Its a ethernet cable direct to the Speedtouch

(2)Not any longer, we have removed a portable telephone newley from the phone-jack just for this, no moore equitment

(3)Yes there are red ones, thei have all the same message
(five different times it appeared)

Red ones

IDS dos parser : udp flood (1 of 1) : 154.5.113.90 87.227.102.174 0087 UDP 60955->6257

Orange ones

05:36:41 (since last boot) IDS fragment parser : small fragment size (1 of 1) : 61.23.78.72 87.227.102.174 0040 TCP frag 0:20@50760+

12:00:33 (since last boot) DHCC intf Internet renews lease ip-address 87.227.102.174

12:00:33 (since last boot) DHCC lease ip-address 87.227.102.174 bound to intf Internet


12:25:09 (since last boot) IDS scan parser : tcp port scan: 208.65.153.253 scanned at least 10 ports at 87.227.102.174. (1 of 1) : 208.65.153.253 87.227.102.174 0040 TCP 80->52982 [.FA...] seq 1463489024 ack 3095654799 win 8190

18:22:04 (since last boot) DHCC IP address 87.227.102.174 deleted: ok

18:22:35 (since last boot) DHCC IP address 87.227.102.174 (255.255.255.0) set on intf Internet: ok

18:22:35 (since last boot) DHCC lease ip-address 87.227.102.174 bound to intf Internet

(4) hm..i cant say myself but heres the list from details in speedtouch settings...enjoy Razz

Aktiv tid: 0 dagar, 3:37:59
Modulering: G.992.5 Annex A
Bandbredd (upp/ned) [kbps/kbps]: 1.197 / 14.995
Överförda data (skickade/mottagna) [MB/MB]: 505,46 / 508,64
Uteffekt (upp/ned) [dBm]: 12,0 / 18,5
Linjedämpning (upp/ned) [dB]: 6,5 / 20,0
SN-marginal (upp/ned) [dB]: 11,5 / 6,0
Leverantörs-ID (lokal/fjärr): TMMB / BDCM
Rambortfall (lokal/fjärr): 0 / 0
Signalbortfall (lokal/fjärr): 0 / 0
Strömbortfall (lokal/fjärr): 0 / 0
Länkbortfall (fjärr): 0
Sekunder med fel (lokal/fjärr): 11 / 0
FEC-fel (upp/ned): 1.075 / 16.950
CRC-fel (upp/ned): 389 / 1
HEC-fel (upp/ned): 6.302 / 1

(4) I have created a static IP yes with this router..i guess portforwarding aint possible without it? otherwise i would have tested without "static" bye now Wink

Only the "protocol range" have numbers in the Winmx portforwarding settings i have created, all others=blank

TCP=6545
USP=6459

...this values assigned to my own created static IP

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Gemini777




Joined: 01 Aug 2006
Posts: 741
Posted: Sun Apr 29, 2007 12:25 pm
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I've merged this topic with your other one so I can view all your details together.

Did you try connecting the old computer that you said WinMX worked perfectly on to your router and testing WinMX on it to see if it still works as before or if it begins experiencing the same problems as the new one? That is a quick way to begin determining where the problem is at so we can fix it. Smile

Also it you haven't installed PG2 yet I would recommend doing so as soon as possible since you are using a Primary Connection. It will help prevent abuse of your connection by flooders.

PeerGuardian Download and Setup Guide

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Author

Klopp




Joined: 10 Dec 2006
Posts: 21
Posted: Mon Apr 30, 2007 1:12 pm
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Gemini777 wrote:
I've merged this topic with your other one so I can view all your details together.

Did you try connecting the old computer that you said WinMX worked perfectly on to your router and testing WinMX on it to see if it still works as before or if it begins experiencing the same problems as the new one? That is a quick way to begin determining where the problem is at so we can fix it. Smile

Also it you haven't installed PG2 yet I would recommend doing so as soon as possible since you are using a Primary Connection. It will help prevent abuse of your connection by flooders.

PeerGuardian Download and Setup Guide


Good idea to merge, i think we start focusing on the connection dropp problem seens thath have been the case with both my old and new connection...queve problem is probably a router issue..anyway, but we will see both thath when i try the old computer, it will take some time seens i must move network cards..+ be able get the router to work with a older computer (if i know myself right Smile)

bye the time i do thath, please take a look at this, i have yesterday busted the accual connection dropp with "Wireshark" when i used it with Winmx

and the Smooth Criminal who have screwed Laughing me for years looks like this below Evil or Very Mad



but i have no clue how i shall get moore details about this?

seens i dont understand corporate manuals in english in general.. Embarassed
im gonna need help with instructions, if anyone of you here know how to handle Wireshark report in deep please help me

ore if you have any other sniffer program thath you can give me the exact correct settings for..to work optimal with Winmx ill be wery willing to test it and grabb a new dump

Thanks in advance

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Ome_Leo




Joined: 04 Oct 2006
Posts: 221
Posted: Mon Apr 30, 2007 2:20 pm
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Do you get a roomlist? If not, try changing protocol type from UDP/TCP to any in portforwarding.

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Klopp




Joined: 10 Dec 2006
Posts: 21
Posted: Mon Apr 30, 2007 3:40 pm
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Ome_Leo wrote:
Do you get a roomlist? If not, try changing protocol type from UDP/TCP to any in portforwarding.


Yes i get a roomlist,
this above only happends after some hours..random

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Gemini777




Joined: 01 Aug 2006
Posts: 741
Posted: Mon Apr 30, 2007 7:18 pm
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On reviewing all your information, I can see at least one possible area that I think requires further investigation right away. When you notice a drop in your connection, check if the entire connection is dropping by opening some webpages. Also when the drops happen check your router's event log and see if any entries apprear the same time as the outage. If you see any more entries please add them here for me to look at. I am especially interested in any correlation between the drops and entries similar to these:

12:00:33 (since last boot) DHCC intf Internet renews lease ip-address 87.227.102.174

12:00:33 (since last boot) DHCC lease ip-address 87.227.102.174 bound to intf Internet

18:22:04 (since last boot) DHCC IP address 87.227.102.174 deleted: ok

18:22:35 (since last boot) DHCC IP address 87.227.102.174 (255.255.255.0) set on intf Internet: ok

18:22:35 (since last boot) DHCC lease ip-address 87.227.102.174 bound to intf Internet


Also if you haven't installed PeerGuardian, please do, this is extremely important for Primary connections and will help prevent your connection from being flooded. PeerGuardian Setup Instructions

Do you have any problems with connection dropping or short queue when you run as Secondary instead?

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Author

Klopp




Joined: 10 Dec 2006
Posts: 21
Posted: Tue May 01, 2007 9:30 am
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Gemini777 wrote:
On reviewing all your information, I can see at least one possible area that I think requires further investigation right away. When you notice a drop in your connection, check if the entire connection is dropping by opening some webpages. Also when the drops happen check your router's event log and see if any entries apprear the same time as the outage. If you see any more entries please add them here for me to look at. I am especially interested in any correlation between the drops and entries similar to these:

12:00:33 (since last boot) DHCC intf Internet renews lease ip-address 87.227.102.174

12:00:33 (since last boot) DHCC lease ip-address 87.227.102.174 bound to intf Internet

18:22:04 (since last boot) DHCC IP address 87.227.102.174 deleted: ok

18:22:35 (since last boot) DHCC IP address 87.227.102.174 (255.255.255.0) set on intf Internet: ok

18:22:35 (since last boot) DHCC lease ip-address 87.227.102.174 bound to intf Internet

Also if you haven't installed PeerGuardian, please do, this is extremely important for Primary connections and will help prevent your connection from being flooded. PeerGuardian Setup Instructions

Do you have any problems with connection dropping or short queue when you run as Secondary instead?


About thath..me testing on my old computer seems like it must whait..seens i dont have any hardrive for it, brooken, must buy a new budget drive before i can start the damn thing! lol

Anyway, yes the webpage allso dropps, everything goes down for 30 sec - 1 minute, all at the same time

i have checked the router logg...does this string of it means i must reboot before it will update the logg?

"01 day 16:40:50 (since last boot)"

its probably a good idea then..thath i check what the clock is when the connection dropps!..i did not do thath Smile
the logg seems to be to old right now
so i will emptie the logg..and experience a new dropp with this in mind
and i will them take a screenshot over the whole "shit" after and post here Smile

I tested to be secondary yesterday, but i noticed thath i could not accept to be "secondary" due to the fact thath after 5 minutes online i got hughe problem to browse anyone..and get into queve..so i changed over again to primary...and all problems dissaperard directley, do you want me to do this again...for research only? (cause i will never use it if it works thou Twisted Evil )

i have used PG2 before..but some group Wink suggested all Winmx users to stopp using it cause it blocked the Winmx servers

but seens i have used Winmx know without PG, still with problems, i think its a good idea thath i install it again, and i will

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Gemini777




Joined: 01 Aug 2006
Posts: 741
Posted: Tue May 01, 2007 12:36 pm
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Don't worry about hooking up the old computer if it is going to cause you a lot of extra time and trouble. Go ahead and stick with Primary for now but do install PG2. It doesn't block any of the caches used in MXPie Patch and will only benefit you to have it running along side WinMX. I think you will be amazed as you watch the large amount of flooders and data-collecting companies it blocks from accessing your connection. You should notice quite an improvement in how WinMX works overall. I really don't recommend running a primary without it.


"01 day 16:40:50 (since last boot)"

That means the event occured 1 day, 16 hours, 40 minutes, and 50 seconds after you last reset your router. Just make a note of the time you reset at and then when the drops occur so you can go back and check for events in your router log that happened around the same time. And yes, please do post the screen shot for me Smile

What I am seeing in the router event log you have provided so far is a 31 second drop of your internet connection that occured during a DHCP lease renewal. Normally this shouldn't happen, so it's worth watching the logs to see if this occurs again.

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Klopp




Joined: 10 Dec 2006
Posts: 21
Posted: Wed May 02, 2007 9:12 am
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Now i definetley got it here Gemini!

its clearly this 4 lines (sorry i forgott to switch lang to eng here Smile)

and when i pressed "update" in the browser, the logg seem to have been cleaned and re-started, this is what it looked like after doing so


so this 4 lines represent the graphic above in Wireshark, the question is offvorse how we can get aditional detailed onfo about it

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Gemini777




Joined: 01 Aug 2006
Posts: 741
Posted: Wed May 02, 2007 8:07 pm
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Well it seems we have narrowed down the problem. This could be caused by either how your router or how your isp is handing dhcp leasing. You can try googling to see if you can find any information pertaining to dhcp leasing problems with your particular model of router and firmware. You should be able to find out what version of firmware you are using by looking in your router settings. You may also want to look to see if a firmware update is available or if you can find any firmware release notes where dhcp leasing problems are mentioned.

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Author

Klopp




Joined: 10 Dec 2006
Posts: 21
Posted: Thu May 03, 2007 12:19 pm
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Good idea
Yes thath is true, i have not updated my firmware, its a start

the question is how i do it?
http://www.thomson-broadband.co.uk/products/faq.asp?ProductID=528
i can't find any form of install instructions?

ST780_6172UK.bin is the file thath gonna do all the work apperentley...

if anyone know..thanks in advance


Last edited by Klopp on Thu May 03, 2007 3:19 pm; edited 1 time in total

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